| Revision Responsibility: |
Executive Council |
| Responsible Executive Officer: |
Vice President for Business & Finance
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Purpose
The Student Technology Support Services (STSS) Committee is responsible for researching, analyzing, and recommending opportunities to serve students with personal technology, which may affect students’ ability to use technology required to meet a learning outcome in a class. Areas of review are to include, but not limited to:
· Scope of technology services offered to students
· Availability of services (location, hours, etc.)
· Responsibilities of the institution
· Responsibilities of the student
· Research service level agreements (SLA)
· Review staffing needs
· Review technology offerings in the classroom
· Review expectations of faculty in regard to technology support for students
· Review expectations of students in regard to technology support
· Review expectations of IET staff in regard to technology support
· Identify opportunities for improving knowledge and communication in technology
support for service, software, and hardware
· Create an assessment time line and plan for the task force and functions of Student
Technology Support Services
The STSS Committee will collect and gather information to formulate recommendations to present to Executive Council for consideration. The committee is expected to present well-developed recommendations, provide comprehensive information including expectations of the student, expectations of the institution, staffing needs, equipment requirements, software requirements, space requirements, initial estimated costs of implementation, recurring costs to maintain recommendations into the future, and a plan for review and assessment of the functions once the support services are developed.
The STSS Committee will meet regularly and individual members will research and report findings at these meetings. The meetings are to be documented and minutes will be made available.
Membership
Director of Infrastructure, User Support, and Information Security, Chair
Assistant Dean of Distance Education and Instructional Design
Assistant Director of Educational and User Technologies
Assistant Vice President for Academic Affairs
Assistant Vice President for Information and Educational Technologies
Assistant Vice President for Student Services & Director of Multicultural Engagement/Counselor
Dean of Technical Education
Director of Athletics
Director of Admissions and Enrollment Development
Disability Services representative
Student representative
Vice President of Student Services
11/16
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