Feb 29, 2020  
2018-2019 Catalog and Student Handbook 
    
2018-2019 Catalog and Student Handbook [ARCHIVED CATALOG]

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HMGT 2670 - Front Office Procedures

3 credit(s)

Features information on today’s front office computer technology, yield management, and reservation systems. Helps students understand the effects of the front office on the overall operation of a hotel and works step-by-step through the front office guest cycle. Outlines the role of front office management and discusses how guest concerns shape management strategies and procedures for front office tasks. F. (T)



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