ITMF 1510 - Total Quality Applications

4 credit(s)

A study and application of the Total Quality Management (TQM) concept. Participants will be exposed to a wide variety of problem solving and team building activities which are taken primarily from the management principles of Peter Senge and W. Edwards Demming. Demming’s 14 points will be explored in detail, as well as specific statistical tools required to implement the TQM (SPC). Participants will learn by completing a required quality team project. Pre/Corequisite(s): Prerequisite or corequisite: ITMF 1430 As required